Updated June 21, 2023
This Privacy Policy (hereinafter referred to as the Policy) governs the processing of personal data of users of the application and browser extension “AiHelper”, “AliHelper” (hereinafter referred to as the Application or Services).
We care about your privacy, so take a few minutes to read our Policy and be sure to contact us if you have any questions.
1.1 The following terms and definitions are used in this Policy:
You (User) - any individual who uses the Services and has reached the age of full legal capacity based on the legislation of the country of his citizenship.
AliHelper is a mobile application “AiHelper”, “AliHelper” designed to optimize user purchases on AliExpress™.
We (Operator) are “AiHelper”, “AliHelper” - Advensa Grupp OÜ (Rävala pst 8, Harju County, 10143, Tallinn, Estonia).
2.1. This Policy applies to any interactions between the Operator and users regarding personal data when using the Services.
2.2. This Policy does not regulate or establish the rights and obligations of third parties. Also, it does not apply to applications and software of third parties that users can integrate with the functionality of the Services. Therefore, if you integrate any third-party applications with our Services, we cannot control how such applications process your personal data.
2.3. Do not use the Services if you do not agree with the terms and scope of this Policy.
3.1. The purposes and methods of collecting your personal data are determined by the following legal entity:
AliHelper LTD
e-mail for general questions: support@alihelper.app
e-mail for personal data: support@alihelper.app
4.1. Personal data is any information that can directly or indirectly identify a person (for example, name, passport data, online identifier, etc.).
4.2. We collect the necessary minimum of your personal data for the purposes provided for in this Policy:
(1) user device metrics: Android ID, mobile phone model, operating system version, mobile phone screen resolution, information about installing an application or extension (installation start time, link after clicking on which the installation started, time of clicking on such a link).
(2) account data in Aliexpress> login, password, actions and account activity.
5.1. “Processing” means any action related to your personal data . This at least includes any of the following or a combination of them: storage, modification, retrieval, disclosure, structuring, use, destruction, etc.
5.2. We process your data exclusively for the following purposes and on the following legal grounds:
| Data type | Purpose of processing | Legal bases | Storage period |
|---|---|---|---|
| User device metrics | We process the metrics of your device to ensure the ability to use our application, as well as to counter fraudulent activities. | Legally interest in providing services. | 3 years from the last use of the Services |
| Account details in Aliexpress | We process your Aliexpress account data to enable you to use our application, as well as to combat fraudulent activities. | Legally interest in providing services. | 3 years from the last use of the Services |
| Installation information | We process your installation information to create a better user experience. | Legally interest in providing services. | 3 years from the last use of the Services |
5.3. In case of anonymization of your personal data, the Operator can use them for any other purposes.
5.4. We do not use automated decision making tools (including profiling) to process personal data. Automated decision-making tools primarily include those systems that, having processed your personal data, can make any decision with respect to you that has potential legal consequences, without human intervention.
5.5. Your personal data will be stored on the servers of our partners, whose services we use to ensure the operation of our Services.
5.6. Therefore, your data will be stored on the servers of the following legal entity:
OVH (Ireland)
Address: Unit 12 The Courtyard Building, Carmanhall Road, Sandyford, Dublin 18
5.7. The Operator's employees also comply with all organizational, legal and technical measures necessary and available to us to protect your personal data. Users of the Services are also responsible, within their capabilities, for the accuracy of the provided credentials, the safety of passwords and other information necessary for authorization, and their protection from access by third parties.
5.8. If your personal data is transferred to a third party, the storage time will be determined in accordance with the privacy policy of that third party. We will do our best on our part to inform them about the need to delete your personal data in case of such.
5.9. Any personal data collected and processed under this Policy is subject to appropriate protection until the following moments:
(1) when you give us your consent to disclose them;
(2) anonymization of such personal data;
(3) until the information is disclosed in accordance with applicable law.
5.10. We do our best to ensure the protection of your personal data. Nevertheless, despite all possible measures taken on our part, we cannot guarantee the complete protection of the Services from information security risks.
6.1. The Service may automatically transition (redirect the user) to external websites, including, but not limited to, AliExpress. This is done to provide the functionality of the services (tracking the status and price of goods). We transfer the minimal necessary data to perform this function strictly in accordance with this policy. We do not control and are not responsible for the privacy practices of these third-party websites.
6.2. Before using the service, we ask for your consent to this transition. You can always withdraw this consent by changing the settings in our application or by sending the corresponding request via email to: support@alihelper.app.
7.1. The following third parties may have access to your personal information:
(1) Google Inc. (Ireland)
Address: Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Google may have access to the personal data you provide to us because we use their Firebase service to log errors in our Services, as well as their services to host our application and extensions.
(2) Amplitude, Inc. (USA)
Address: 631 Howard St., Floor 5, San Francisco, CA 94105
Amplitude may have access to the personal information you provide to us as we use their services to measure user activity.
(3) AppsFlyer (USA)
Address: 100 1st St 25th floor, San Francisco, CA 94105
AppsFlyer may have access to the personal data you provide to us as we use their services to measure user activity.
(4) Functional Software, Inc. (USA)
Address: 132 Hawthorne St, San Francisco, CA 94107
Functional Software, Inc. may have access to the personal data you provide to us as we use their Sentry service to log errors in our Services.
(5) Facebook Ireland Ltd (Ireland)
Address: 4 Grand Canal Square, Grand Canal Harbor, Dublin, 2 Ireland
Facebook may have access to the personal data you provide to us as we use their services to measure user activity and personalize ads.
(6) Admitad AG (Switzerland)
Address: Zentralstrasse 44, CH-6003 Luzern, Switzerland
Admitad may have access to the personal data that you provide to us, since we use their services to assess user activity.
(7) Twitter International Company (Ireland)
Address: One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland
Twitter may have access to the personal information you provide us as we use their MoPub service to personalize ads.
(8) AliExpress (Singapore E-Commerce Private Limited)
Address: 8 Shenton Way, #45-01, Axa Tower, 068811, Singapore
6.2. Your personal data may also be transferred to a legal entity that appeared as a result of the Operator's reorganization, if necessary, to ensure the provision of our services.
6.3. We draw your attention to the fact that the disclosure of your personal data may be mandatory in accordance with the law, the requirements of legal proceedings, court proceedings or at the request of the state authorities of your country of residence or other countries. The disclosure of your personal data will also be carried out if it is necessary for national security, law enforcement, protection of the rights and legitimate interests of the Operator and third parties, or for other socially important purposes.
8.1. We do not grant the right to use our Services to persons who have not reached the age of full legal capacity based on the legislation of the country of their citizenship, nor do we collect or process (at least knowingly) their personal data without the consent of their legal representative.
9.1. Users' rights regarding the collection and processing of personal data are determined in accordance with applicable law.
9.2. If you are a citizen of the European Union, your rights regarding the collection and processing of personal data may be determined in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of the European Union of April 27, 2016 on the protection of natural persons against the processing of personal data and the free movement of such data, and also the repeal of Directive 95/46/EU).
In accordance with the General Data Protection Regulation, you may have the rights to access your personal data, change and (or) supplement your personal data, delete your personal data, limit the processing of your personal data, portability of your personal data, objection to the processing of your personal data. data, revocation of consent to the processing of your personal data and filing a complaint with a supervisory authority.
9.3. To exercise the above rights, any other rights guaranteed to you by the applicable law, as well as to clarify their permissible scope of implementation, you need to send an appropriate application to the email address: support@alihelper.app. For questions related to your personal data, you can contact us by email: support@alihelper.app.
9.4. The operator reserves the right to verify the authenticity of your identity before exercising any rights at your request. We will also explain to you the reasons in cases where we are unable to exercise any of your rights or provide you with any information.
10.1. This Policy may be supplemented and (or) changed at any time during the operation of the Services. In this case, an information article will be posted on the Services in the form of a notification on the relevant topic with the posting of a new version of the Policy and the date of its adoption.
10.2. The Policy is an agreement between us and the User regarding the use of the Services, any other pre-existing written or oral agreements or understandings regarding such use are hereby canceled.
10.3. If any condition of the Policy is invalid or unenforceable, the other conditions remain valid and enforceable to the fullest extent permitted by applicable law.
10.4. Failure to force you to strictly adhere to the Policy cannot be construed as our waiver of any provision or any right of the Policy.